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JT Studio One Piece Robin 34cm Anime Figure
Sale price
$69.10
Regular price
$100.00
Product Details
All the photos were taken in reality and are exactly the same as the actual statues!
Brand: JT Studio
Name of the statue: JT Studio ONE PIECE Robin action figure34cm
Series: [ALL QC] All the details are painted (Unlike the inferior PVC ordinary statues, it has all the detailed painting as well as the varnish treatment)
Material: PVC and some resins
Shipping Methods
🇺🇸 🇨🇦 US & Canada — Small Packages (Under 5kg)
• Carrier: China Post (EUB / Airmail Registered)
• Delivery time: 20–40 days
• Tracking: Available within 3–5 business days
• Duties & Taxes: ✅ Free — included
🇺🇸 🇨🇦 US & Canada — Large Packages (Over 5kg)
• Carrier: Sea Freight to US/Canada + Local Courier (USPS / UPS / Canada Post)
• Delivery time: 20–30 days
• Tracking: First update appears 10–15 days after departure (upon arrival at destination port)
• Duties & Taxes: ✅ Free — included
🌎 All Other Countries
• Carrier: China Post Airmail
• Delivery time: 20–60 days (varies by region)
• Tracking: Available within 3–7 business days
• Duties & Taxes: ❌ Not included — determined and collected by local customs
After-Sales Service Q&A
Q: Do you offer after-sales support?
A: We provide limited after-sales support under strict conditions, due to the low-profit nature of collectible figures and material vulnerability (PVC/ABS/resin may become brittle under temperature changes during long-distance shipping).
✅ What We MAY Cover (Case-by-Case Approval Required):
• Replaceable Part Damage: Only if:
The damaged part is detachable (e.g., separate weapon, exchangeable hand).
Reported within 5 days of delivery with:
– Unboxing video showing sealed outer box → immediate exposure of the defect.
– Clear photos of the damaged part & shipping label.
Our after-sales team approves the claim after review.
• Missing Detachable Parts: If factory-sealed package is verified missing a detachable accessory.
❌ What We CANNOT Cover:
• Non-detachable part damage (e.g., cracked torso, broken integrated hair sculpt).
• Paint defects (minor speckling, slight color variance are normal).
• "Brittle" breaks due to temperature shifts during/after transit.
• Any claims without unboxing video evidence.
Q: What if a non-detachable part is damaged?
A: We cannot replace or refund for non-detachable damage. These items are low-margin; we cannot absorb whole-figure losses. Tips:
• Prevention: Keep the package at room temperature 24hrs before unboxing to reduce thermal stress.
• DIY Repair: We may guide you to safe glue types (e.g., Tamiya Cement for ABS).
Q: How do you protect figures during shipping?
A: We use:
– Form-fitting foam compartments to prevent movement.
– Double-walled boxes with fragile stickers.
– Moisture barrier bags in humid climates.
However, we cannot control airport tarmac heat or freezing cargo holds, which may affect plastic elasticity.
Q: Can I return the entire figure?
A: No returns/refunds for full figures.
We may offer a small store credit (5-10% of item value) if damage is verified and affects display, but this is not guaranteed.
Q: How to submit a claim?
A: Email claims@[yourdomain].com with:
Subject line: Claim [Order Number]
Attach: Unboxing video + 3 photos of damage
Describe: Part name & whether it’s detachable
Response time: 3-5 business days for review. If approved, replacement parts ship via untracked economy mail (25-45 days).